FAQ
Check out our Shelf Love Co. FAQ's below.
How long will it take to get my order?
It depends on where you are located, which products you purchase and which shipping option you choose! Typical in stock + art print orders are processed within 1-3 business days + ground shipping time. Made to order products such as custom shelves can take up to 4-6 weeks to fulfill + shipping time. It will be worth the wait, we promise! Once your order is on its way, tracking information will be provided via email.
Do you ship overseas?
Not at this time. Apologies for the inconvenience!
Are all your products non-toxic?
We diligently do our research on each brand included in the collective and we ask the tough, nitty gritty questions so you don't have to. One of our standard minimum requirements is that the product is reasonably non toxic / safe for the home. If there are any somewhat questionable ingredients we will clearly state so on the product page for full transparency. Each product is given a Shelf Love Materials Ranking found on each product page. Learn more here.
What if I am unhappy with my purchase?
Our hope and goal is for you to fall in love with your Shelf Love Co. products, but in the event you are dissatisfied, we will work to make it right. Read our Returns Policy here. Note: made to order products such as art prints are not returnable.
How does your loyalty program work?
Make an account by clicking the Rewards widget on the right side of the screen and start earning points with every purchase. Check out the various ways you can earn points and what you can redeem them for! (Free art prints, gift cards + cash discounts. What's not to love?).
Do you offer discounts?
Why yes! We do offer rotating discounts on our "core" brands to our email subscribers and be sure to join our loyalty program to earn points for every purchase.
To score a welcome offer or gift, join our email list. Also give Shelf Love Co. a follow on Instagram to stay in the know about shop promos.
To join our loyalty program, click on the Rewards icon on the right side of the screen + check out the various ways to get rewards and discounts.